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Date/Time
Date(s) - 02/16/22
10:00 am - 11:00 am
Categories
How to Approach the Unapproachable
‘I don’t know how to say this, but…” – Stuck on how to broach a performance gap, a safety protocol breach, or (shudder) even a hygiene issue? There are ways to turn what could be conversational minefields into an opportunity for mutual problem-solving. Join us to practice techniques that help both you and the other person approach difficult topics with more groundedness and grace.
Learning objectives include:
- Learn the language that triggers defensiveness
- Practice a simple infrastructure for effective feedback
- Craft requests and potential solutions that create a path to accountability
February 16th
10:00 a.m. to 11:00 a.m.
Fees: Members – $10.00 Non-Members $25.00
Susan Loucks designs and facilitates processes for change, planning, skill-building, and organizational improvement, with particular attention to broad and effective participation and power dynamics within organizations. Susan has convened and facilitated many multi-stakeholder decision making processes in sectors ranging from natural resources to employment for people with disabilities. A longtime resident of Boston, she has worked as an organizational development consultant for nonprofits both independently. with the Human and Institutional Development Forum in Bangalore, India. and with the Bayer Center for Nonprofit Management at Robert Morris University. Susan holds a master’s degree from the University of Michigan, a bachelor’s degree from Wellesley College, and a certificate in Grassroots Development and NGO Management from the School for International Training.
